Contact Us

Contact Us

We're here to help with anything you need — from product questions and order updates to after-sales support. The 1GKU team is committed to providing a smooth, reliable, and friendly service experience.

Customer Support

📧 Email: support@1gku.com
📞 Phone: (281) 451-9576

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (CST)
Weekend & Holidays: Replies may take slightly longer, but we’ll get back to you as soon as possible.

Order Assistance

For questions about your order, please include your order number and email address used at checkout. This helps us locate your details quickly and resolve your request faster.

Warehouse & Shipping

We ship from multiple U.S. warehouses to ensure faster, safer delivery:

• California, USA
• Texas, USA
• New Jersey, USA

Collaborations & Wholesale

For influencer partnerships, studio projects, or bulk orders, please reach out to: support@1gku.com

We look forward to hearing from you and supporting your Pilates journey with 1GKU.